PRIVACY & COOKIES

Lottie Murphy is committed to protecting your privacy. This policy will provide details of how your personal information is collected, used, and shared when you visit or make a purchase from lottie-murphy.com. This is in line with the new GDPR guidelines that come into effect on the 25th May. 

How do we collect your information

When you purchase something from our store we collect the personal information you give us (name, address, email address & telephone number). 

When you browse our store, we also automatically receive your computer’s internet IP address in order to provide us with information that helps us learn about your browser and operating system.

Consent

When you provide us with personal information you give us consent to use it for the following purposes: 

  • to complete a transaction
  • verify your credit card
  • place an order
  • arrange for a delivery or return a purchase
  • record sales for financial purposes

If we ask for your personal information for marketing purposes, we will ask you directly for your consent.

You may withdraw your consent at any time and are entitled to amend or delete your details. To do so, please contact lottie@lottie-murphy.com, your details will be removed from all records as in line with GDPR guidelines.

Location of data/ security

We seek to protect your personal data securely.  Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage databases and the general Shopify application, within the European Union. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

Who we share your information with

The providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. We use mail chimp to deliver our newsletter, a copy of their privacy policy can be found here. https://mailchimp.com/legal/privacy/. We do not pass your information on to anyone else, unless legally obliged to. 

Please note when you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies. 

Cookies

Cookies are small text files that are stored by the browser on your computer. This website uses cookies to monitor your browsing data history from page to page, they do not identify you as a person. Your browser can be set to adjust which cookies are saved with your consent. 

We use cookies for the following purposes:

  • Allow you to make online purchases 
  • Access certain parts of the website
  • Determine behaviour patterns. We use Google Analytics to collect standard information about the visitors behaviour on the site, in order to develop our products and inform our digital marketing. 

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. 

Any questions?

If you have any questions about our privacy policy or your personal data please contact us at lottie@lottie-murphy.com.

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