FAQ

Shipping

We aim to dispatch orders with in 1-2 working days. 

Please visit our delivery page here.

Yes, if you have not received a dispatch email, please contact us here or via our live chat.

Please contact us here detailing your order number, or via our live chat.

Returns

If you'd like to return your item we must receive it within 30 days from the date of delivery. To be eligible, the item must be unused and in the same condition that you received it, as well as being in it's original packaging.

To complete your return, please enclose detail of your order number and return the item to: 29a Glenfield Road, London, SW12 0HQ.

If you would like to exchange the item for something of the same value, please email us here.

You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.

Once your return is received, we will send you an email to notify you of your refund. Your refund will then be processed and a credit will automatically be applied to your original method of payment, within 10 working days.

PRODUCT INFORMATION

Click the 'Notify Me When Available' button on the item of interest. You will receive an email notification when the item returns in stock.

All textiles are machine washable at 40 degrees.

Please contact us here or via our live chat.

We'd love to hear your ideas and feedback. Please contact us here, or via our live chat.

Yes, we supply wonderful shops all over the UK and beyond. From florists and farm shops to garden centres and department stores. Please visit our Wholesale Page or more information.