FAQs

How long will you take to dispatch my order? We aim to dispatch orders with in 1-2 working days. 

Do you supply your products to trade customers? Yes, please visit our Wholesale page to request a catalogue. 

The item I want is out of stock, what should I do? Click 'Notify Me When Available' on the product page, to receive a back in stock notification.

How do I send directly to the recipient? Select 'Send Direct' and add your message before adding the item to basket. Enter their address as the delivery address.

Can I change my delivery address? Yes, if you have not received a dispatch email, please email us here.

How should I wash my kitchen textiles? All textiles are machine washable at 40 degrees.

I have a great idea for a new product or design, can I send it to you? Definitely, email us here. 

Can I return or exchange an item? Yes, visit our Returns page for more details.

Still need help? Email us here.