DELIVERY & RETURNS

Delivery-

UK Orders over £50 will receive free delivery (2-3 working days) 

UK Standard delivery - £2.95 (2-3 working days)

UK Next day delivery - £7.75 (1 working day - for orders placed by 3pm) 

International Standard delivery (Europe) -  £7.75 (3-6 working days)

Returns-

Our refund and exchange policy lasts 30 days.

We must receive the item within 30 days from the date of delivery. To be eligible, the item must be unused and in the same condition that you received it, as well as being in it's original packaging.

To complete your return, please enclose detail of your order number.

Please note we only replace items if they are damaged.

Refunds - Once your return is received and inspected, we will send you an email to notify you of your refund, if approved. Your refund will then be processed and a credit will automatically be applied to your original method of payment.

Exchanges - If you would like to exchange the item for something of the same value, please email lottie@lottie-murphy.com.

Sale items - Unfortunately sale items cannot be refunded.

Shipping - To return the item, please send it to: Flat 4, 4 Britannia Street, London, WC1X 9JD. You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.